The effects of the coronavirus pandemic on the business world has already had an unprecedented effect on our way of life. Unfortunately, it seems like we are still at the front of the wave. It's impossible to tell how long it will last, how bad things will get and how far it will spread. It's very concerning for all of us to say the least.
One thing we can say for certain is businesses will need to be as efficient as possible to survive and thrive in a bad economy.
For some businesses that are being forced to shut down or halt operations, there's very little that can be done. Some businesses simply require a large number of people to be in one place to keep the train moving. Others are able to spread out and work remotely.
If your business should have the ability to allow people to work from home, but can't because your computer systems won't allow you to, read on.
If you can't send your workforce home to be productive, it's a sign that your business could be more productive on a day to day basis without a crisis like this going on. Here are the common scenarios:
Your systems produce a lot of paper
If you are still here, then it didn't take the coronavirus to expose this inefficiency. If you are pushing paper around your office to do business, your people need to be there. You know you could be doing better, but it's hard to migrate away from what has always worked. We could discuss the shortcomings here, but chances are you are already aware of what most of these are. One of our best case studies was when we moved a client away from paper and watched them go from 5 million in revenue to 10 million in revenue in just 3 years. According to the owner, the implementation of their new software system is the reason they were able achieve this rapid growth.
Your systems don't go beyond the walls of your office
This is a very typical scenario. You have an old computer sitting in a back room somewhere running and old version of Windows, and it's responsible for something mission critical. Or maybe it's a server in the closet. In either case, your employees need to be in the office to get access to it. Because of this, you can't allow your employees to work from home, or in the field without some serious loss of efficiencies. Perhaps it's not your computer systems, maybe it's your phone system. People have to be at their desks to answer their phones. No matter what your specific scenario, if your systems are causing your team to be physically bound to the office, you're vulnerable. Not just during a time like what we have now with the coronavirus, but also in any situation that threatens business continuance such as a natural disaster.
Your systems allow remote or field work, but they are clunky
Maybe you can get access to your systems remotely, but they just don't work the same as they do when you are in the office. Perhaps it's a slow VPN or remote desktop. Maybe it's access to less information. Maybe it's the requirement of having a computer instead of a tablet or a phone. Whatever it may be, your computer systems work better in the office than they do outside.
So what now?
Obviously we have just listed a few common scenarios. There could be another that is affecting your business that we didn't list. The reality is, getting something in place immediately isn't possible. You don't implement a software system to efficiently run your business overnight. Good software implementations require an analysis of business operations to take place before a solution is presented. Now is a good time to discuss what it would take to go down that road. The first step in this process is to simply have a chat. We'd be delighted to schedule a free phone consultation with you to discuss how we might be able to help your business as we enter into what seems like "uncharted territory."